Ebooks are delivered from www.tmgoble.com and www.tmgoblebooks.com by Bookfunnel who are a leading international business delivering ebook for all principle ebook readers. Bookfunnel will email you on the amil address you entered in the purchase. They will provide help to load the chosen ebook on to your reader. The email normally arrives within minutes but if has not please check junk mail. Paperback books are printed and delivered by Bookvault, a leading independent printer. The despatch usually takes place in less that 72 hours and is by the method you chose on checkout. Stripe performs the credit card operations